Shipping policy

SHIPPING POLICY
Last updated: 2026

MAR.NEL ships internationally.

Processing time

All items are made to order. Please allow 2–5 business days for production before shipping.

Estimated shipping times

Delivery times vary by destination:

• Europe: 3–10 business days

• United Kingdom: 4–14 business days

• United States: 5–15 business days

• Rest of the world: 7–20 business days

Please note: shipping times are estimates and may vary due to customs or carrier delays.

Tracking

Once your order ships, you will receive a tracking number by email.

Customs & import fees

International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.

Incorrect address

Customers are responsible for providing a correct shipping address. MAR.NEL is not responsible for orders shipped to an incorrect address provided at checkout.